Neucopia Policies and Procedures
The Policies and Procedures of Neucopia contained herein were established to explain and define the rights and responsibilities of Neucopia and its Independent Affiliates.
Each independent Affiliate agrees, without reservation, to all the terms and conditions contained herein and holds Neucopia free from any and all liability that may result from this agreement between the Independent Representative and Neucopia.
CODE OF CONDUCT DECLARATION
Neucopia (subsequently referred to as the "Company") has established the following code of conduct to guide the appropriate, efficient and ethical operation of the Company. We require our Affiliates and Customers to abide by the letter and spirit of this code that forms our contract with all registered parties of Neucopia.
1. Affiliate Obligation. Neucopia Affiliates will:
a. Conduct themselves in an ethical and professional manner;
b. Sell the company's products in accordance with the compensation plan;
c. Make it clear that success in the Company's compensation plan is based on product purchases rather than sponsoring;
d. Represent the compensation plan only as prescribed by the Company;
e. Be truthful in my representation of the Products and will make no Product claim that is not approved by and/or supported by official Company publications;
f. Comply with applicable consumer protection laws and regulations;
g. Maintain current and accurate information concerning the address, phone number, email, social security number, method of payment, and any other data on their file.
Neucopia Affiliates will not:
a. Engage in deceptive, unlawful, or unethical business or recruiting practices;
b. Engage in high-pressure selling or recruiting practices;
c. Make misleading sales claims or guarantees concerning the company's products;
d. Make misleading claims or guarantees concerning potential earnings;
e. Sponsor or enroll minors or persons who are not capable of making an informed decision;
f. Conduct business activities in countries other than those approved by Neucopia;
g. Purchase Business Volume on another Affiliate or Customer's account to qualify for any bonus or commission; or
h. Seek in any way to violate or circumvent Neucopia policies.
Section 1 Becoming An Affiliate
A. Age of Majority. In order to become An Affiliate, all Applicants must have reached the age of
majority, usually eighteen (18) years of age, in the jurisdiction in which they reside.
B. A new Affiliate is authorized by the Company to exercise Affiliate Rights and operate
An Affiliate when he or she joins as An Affiliate by submitting the required fields of information on any of the join pages of the website or upgrades Affiliate from Preferred Customer to Affiliate on the website, and agrees to these Policies and Procedures.
C. The right to accept or renew any Affiliate Agreement remains solely with the Company.
D. An Affiliate may be required to provide the Company with proof of residency, work authorizations, and ability to legally conduct business in the country in which they are conducting business.
E. Required Purchase. In order to maintain as an active Affiliate, Affiliates must pay a monthly maintenance fee of either $49.95 or $169.95. Failure to maintain this requirement may result in account being terminated.
F. Business Entities. If the Affiliate is a Business Entity, the Applicant may also be required to provide an Identification Number for the Business Entity, and a Statement of Beneficial Interest, which must include the signature and Identification Number or other personal identification number of every Person having a Beneficial Interest in the Business Entity. To verify the form of the Business Entity, Beneficial Interest holders, and authorized signatories, the Company may require, at any time, the Applicant to submit a copy of its articles of organization, articles of incorporation or other charter documentation.
G. Identification Number. For tax reporting (where required) and identification purposes (where permitted by law), the Company requires Applicants to provide the Identification Number or other personal identification number. Failure to provide this number may result in rejection of the
Application or cancellation of the Affiliate or commissions withheld.
H. Inaccurate Information. If the Company determines that the Affiliate Agreement or the
Statement of Beneficial Interest contains inaccurate or false information, it may immediately terminate An Affiliate or declare the Affiliate Agreement null and void from its beginning.
Further, it is the obligation of the Affiliate to report to the Company on an ongoing basis any changes which affect the accuracy of the Contract.
I. Term. The Contract is valid for the period of one (1) year from the Date of Sign-up. Each year after that, the Contract will be automatically renewed by maintaining an active Affiliate in Neucopia.
J. Non-Exclusive Territory. The authorization of An Affiliate to exercise Affiliate Rights and operate An Affiliate hereunder does not include a grant of an exclusive franchise or territory to An Affiliate, nor is An Affiliate allowed to make such claims.
Section 2 Obligations of an Affiliate and Managing An Affiliate
A. Compliance. An Affiliate shall comply at all times with each of the terms and conditions of the Contract.
B. Independent Contractor. An Affiliate is an independent contractor and is responsible for his or her own business expenses, decisions, and actions.
1. An Affiliate shall not represent himself or herself as an agent, employee, partner, or joint venture with the Company. An Affiliate shall not make purchases or enter into any transactions in the Company's name.
2. An Affiliate's work hours, business expenditures, and business plans are not dictated by the Company. An Affiliate shall make no printed or verbal representations which state or imply otherwise.
3. An Affiliate is fully responsible for all of his or her verbal and/or written statements made regarding the Products, services, and the Compensation Plan which are not expressly
contained in official Company materials and the Affiliate agrees to indemnify the Company against any claims, damages, or other expenses, including attorneys' fees, arising from any representations or actions made by the Affiliate that are outside the scope of the Contract. The provisions of this Section survive the termination of the Contract.
C. Compliance with Laws. In conducting its Affiliate Business, an Affiliate must comply with all applicable national and local laws, regulations, and ordinances. An Affiliate shall not violate any laws which apply to unfair competition or business practice, including any law that prohibits the advertising, offer to sell, or sale of Products at less than the Wholesale price of the Products.
D. Offerings. An Affiliate may not offer or promote any non-approved non-Company plans, incentives, opportunities, or non-approved Sales Tools in conjunction with the promotion of Products.
E. Income. Achieving success as an Affiliate requires time, effort and commitment. There are no guarantees of Commissions, only rewards based upon productivity. A successful Affiliate Business requires regular and repeated Retail Sales of Products by an Affiliate.
F. Negative Statements. An Affiliate will make no disparaging, misleading, inaccurate, or unfair statements, representations, claims, or comparisons with regard to:
1. The Company, its Products, its commercial activities, or its Affiliates; or
2. other companies, including competitors, their services, products or commercial activities.
I. Unethical Activity. An Affiliate must be ethical and professional at all times when conducting Affiliate Business. An Affiliate will not, nor will the Affiliate permit Affiliates in his or her sales to engage in unethical activity. Examples of unethical activities include, but are not limited to, the following:
1. Use of another Affiliate's credit card without express written permission;
2. Unauthorized use of any Company Confidential Information;
3. Cross-Company Recruiting (including aiding and abetting another to Cross-Company Recruit);
4. Making unapproved claims about the Product;
5. Making income claims about the Affiliate Business which are not compliant with the provisions of the Policies and Procedures;
6. Making false statements or misrepresentation of any kind, including but not limited to: untruthful or misleading representations or sales offers relating to the quality, availability, grade, price, terms of payment, refund rights, guarantees, or performance of Products;
7. Personal conduct that discredits the Company and/or its Affiliates;
8. Violating the laws and regulations pertaining to the Affiliate Business;
9. Failing to meet Affiliate responsibilities;
10. Violating the Code of Ethics; or
11. Violating the Policies and Procedures.
G. Cross-line Recruiting. The Affiliate is prohibited from engaging in Cross-line Recruiting either into Neucopia or any other network marketing or direct sales company.
H. Cross-Company Recruiting. If An Affiliate did not personally sponsor another Affiliate, he or she is prohibited, during the term of the Contract and for one (1) year following the date of termination of the Contract, from Recruiting that Affiliate to sell or purchase products or services other than those offered by Neucopia. The Affiliate stipulates and agrees that recruiting constitutes an unreasonable and unwarranted interference with the contractual relationship between the Company and its Affiliates, conversion of the Company's property, and misappropriation of the Company's trade secrets. The Affiliate further stipulates and agrees that any violation of this rule will inflict immediate and irreparable harm on the Company, and that the Company shall be entitled, in addition to any other remedies that may be available, to immediate, temporary, preliminary, and permanent injunctive relief without bond; and that such injunctive relief may extend the post termination period of this restriction for up to one (1) year from the date of the last violation of this provision. The provisions of this Section survive the termination of the Contract. Nothing herein waives any other rights and remedies the Company may have in relation to the use of its Confidential Information or any other violations of the Contract.
I. Resolving Disputes. An Affiliate must conduct all activity in the best interests of the Company.
Affiliates shall use their best efforts to resolve disputes in their Organizations. Any personal disputes between Affiliates must be resolved quickly, privately, and in the best interests of the Company.
J. No Claims of Unique Relationship. An Affiliate may not allege or imply that he or she has a unique relationship with, advantage with, or access to the Company executives or employees that other Affiliates do not have.
K. Detrimental Conduct. If any conduct by An Affiliate or any participant in the Affiliate is determined by the Company to be injurious, disruptive, or harmful to the Company or to other
Affiliates, the Company may take appropriate action against An Affiliate as the company deems necessary.
L. No Reliance. An Affiliate may not rely on the Company to provide legal, tax, financial, or other professional advice, nor may it rely on any such advice if given.
M. Insurance. The Company carries a commercially reasonable amount of product liability insurance. However, the Company does not distribute copies of the policy nor does it disclose the amount of the insurance. Since laws differ according to jurisdiction, the Company encourages its Affiliates to consult with an attorney regarding the extent of their personal legal liability with respect to their independent businesses.
N. Privacy of Affiliate Information. An Affiliate authorizes the Company to disclose its contact information to the Affiliate's sales team, and to the Affiliate's Organization generations below or to those Affiliates for whom the Affiliate is the closest . The contact information may be used only for the Affiliate Business.
O. Notification of Adverse Action. An Affiliate shall immediately notify the Company in writing of any potential or actual legal claims from third parties against the Affiliate arising from, or associated
with, the Affiliate Business or his/her referrals that may adversely affect the Company. After notifying the Affiliate, the Company may take any action necessary to protect itself, including controlling any litigation or settlement of the legal claims. If the Company takes action in the matter, the Affiliate shall not interfere or participate in the matter.
P. Release for use of Photo, Audio, or Video Image, and/or testimonial Endorsement. The Company may take photos, audio or video recordings, or written or verbal statements of An Affiliate at Company events or may request the same directly from An Affiliate. The Affiliate agrees to and hereby grants the Company the absolute and irrevocable right and permission, to use, re-use, broadcast, rebroadcast, publish, or republish any such photo, audio, video, or endorsement, in all or in part, individually or in conjunction with any other photograph or video, or any other endorsement, in any current or future medium and for any purpose whatsoever, including (but not by way of limitation) marketing, advertising, promotion, and/or publicity; and to copyright such photograph and/or video, in the original or as republished, in the name of the Company, or in any other name. Regardless of any other agreements or contracts the Affiliate may have with any other entity, the Affiliate agrees that any use by the Company as set forth in this Section shall be royalty free, is a work made for hire, and is not subject to any other claim. The Affiliate agrees to defend and indemnify the Company against any claims by any other party arising out of the Company's use of the rights granted herein. The Affiliate confirms that the information he or she may give as a testimonial endorsement, or as represented in a photograph, video or audio is true and accurate to the best of his or her knowledge. The Affiliate waives any right he or she may have to inspect or approve the finished or unfinished product(s), the advertising copy, printed, recorded, photographic or video matter which may be used in connection with it or any use that may be made of it.
Q. Conducting the Affiliate Business Internationally. An Affiliate has the right to operate in any
Authorized Country where the Affiliate may lawfully conduct the Affiliate Business. It is An Affiliate's responsibility to comply with all national and local laws, ordinances, and regulations when conducting Affiliate Business in any Authorized Country.
1. Only with the Company's approval, An Affiliate may attempt to secure approval, licensing, distribution and/or registration for products or business practices, trademarks, trade names, or internet domain names; or establish any kind of business in international countries and markets on behalf of the Company.
2. An Affiliate may not sell, distribute, license, or register products or business practices, use trademarks, trade names or internet domain names in any country without approval of the company.
3. A list of countries where business is approved will be available on the website.
Section 3 Compensation
Neucopia, An Affiliates may participate in our compensation program as outlined on the Compensation Plan page of the website. All Affiliates understand BEFORE become joining or purchasing any product that there are NO GUARANTEED EARNINGS. Affiliates understand that any and all content on the website is not to reflect earnings, but to be used only for demonstration purposes and as a representation of company growth and does not mean anything in terms of commissions.
Affiliates should not participate in Neucopia under the expectation of earning income without referring new Affiliates and Customers. Neither Neucopia, nor its Affiliates can guarantee
earnings simply by becoming An Affiliate. Neucopia, An Affiliate should not participate in Neucopia opportunity if they are not planning on sharing the products with others.
Most Affiliates earn less money each month in the compensation program than they are paying for their products. Although it is possible, Neucopia Affiliates should NOT expect to make a profit simply by becoming An Affiliate as it is very possible that will not occur.
Neucopia cannot guarantee that Affiliates earn a profit by implementing the training materials provided. The products are for educational purposes only.
No Affiliate should spend money that they cannot afford to lose to purchase products, advertising materials, or anything else related to Neucopia. It is possible that you will NOT earn any income as An Affiliate of Neucopia.
A. Earnings. Commissions are paid to Affiliates who qualify pursuant to the Compensation Plan and who are in compliance with the Contract. An Affiliate's success is only achieved through the regular and repeated purchase of products and the regular and repeated product sales by its sales. As the success of any Affiliate depends largely on the personal efforts of that Affiliate, the Company does not guarantee any level of profit or success, nor does it guarantee an Affiliate a specific income. An Affiliate does not receive compensation for sponsoring or recruiting other Affiliates. The only way to earn Commissions is through the sale of Products.
B. Payment. The Company will pay Commissions to qualified Affiliates on Product orders which:
(i) are received by the Company before the end of the Commission period, and (ii) have been fully
paid with appropriate payment.
1. Commissions are paid in the name of the Person or Business Entity listed in Payment Option link on the My Earnings section of the website. When no payment option is selected, commissions will be held until selected.
2. Commissions are paid weekly on Wednesday based on the previous Saturday through Friday pay period.
C. Commission Checks. In the event that a Commission check does not arrive to An Affiliate by mail within twenty one (21) days of being issued, the company will resend the check at no additional charge. Commission checks are valid for 90 days from the date paid. If An Affiliate does not deposit the check within the 90 day period, the check will become invalid and will not be replaced. If a commission check expires, that commission will be permanently forfeited by the Affiliate.
D. Minimum Payment Amount. Affiliates will select how they choose to get paid on the Payment Options page of the website. The minimum amount for payment of commission checks is eight dollars ($8 USD) and the minimum amount for payment for all other payment options is twenty dollars ($20 USD). Commissions less than the minimums for a pay period will accumulate until they equal or exceed the minimum payment amount for the payment option selected.
E. Returned or Unpaid Payments. The Company makes every effort to ensure that An Affiliate receives its commission payments. However, if a commission payment is unpaid due to insufficient information or other reasons beyond the control of the Company, the payment will be held for the benefit of the Affiliate for 90 days. After such 90 days, a monthly maintenance charge of ten dollars ($10 USD or equivalent local currency) will be deducted from the Affiliate's payment.
F. No Manipulation. Manipulation of the Compensation Plan is not permitted and may result in disciplinary action. Manipulation of the Compensation Plan includes, but is not limited to, a
Affiliate purchasing, to qualify for various Ranks or Commissions, large quantities of Product that are not sold through the direct marketing channel, placing orders in his/her Organization, and any other actions that may violate state, federal or foreign anti-pyramid scheme laws. Such manipulations may, in the discretion of the Company, result in the suspension of Commissions and termination of the Affiliate.
G. Deductions and Offsets. The Affiliate authorizes the Company to deduct fees from its
Commissions as outlined on the Payment Option page and/or as deemed appropriate at the sole discretion of the Company.
Section 4 Ordering Company Products
A. Inventory. As the Company imposes no specific minimum inventory requirement on its
Affiliates, An Affiliate must use its own judgment to determine the amount of inventory it will need to sustain its projected Retail Sales and personal use.
B. Ordering. Products can be ordered by telephone, mail, facsimile, or Internet.
1. Faxed, mailed, or personally delivered orders must be submitted using a current Affiliate price list and a fully completed order form. The prices of the Company's Products are subject to change at the discretion of the Company.
2. Payment must be the exact amount of the order and may be made by those methods presently available (cashier's check, money order, credit card, cash, direct debit, and/or credit wallet). Bank wire may be available for high Volume orders only. Personal and/or business checks will not be accepted as form of payment for product.
3. Unless otherwise arranged, all orders must be paid in full prior to pick-up or shipping. All shipping and handling costs are based on delivery location and the amount of Products ordered.
4. Unauthorized use of another Person's credit card is prohibited.
H. Sales Tax, GST, VAT.
1. Sales tax is collected on the Product's suggested retail price and is calculated using the applicable rates for the location to where the product is shipped. The Company will collect and remit sales tax to the proper taxing authority. In those jurisdictions where An Affiliate may and has registered as a withholding agent through a local sales tax agency and submitted a "Sales and Use Tax Exemption Certificate" or equivalent document to the Company, the collection of sales tax will be the responsibility of the Affiliate. It is the responsibility of the Affiliate to provide an updated copy of its certification for exemption from sales tax each year.
2. In all other jurisdictions, GST, VAT, or other applicable transaction tax is based on the purchase price. The Company will provide its GST or VAT number and proper invoicing, which may include electronic invoicing, where permitted by law. The Company does not include GST or VAT in commission payments. Affiliates who are GST or VAT registered and are required to collect and remit GST or VAT on their services may send a valid GST or VAT invoice to the Company to charge them for GST or VAT on commission income.
I. Returns, Refunds, and Exchanges. The Company will refund the purchase price of Product or exchange it pursuant to the following.
1. To become An Affiliate of Neucopia, individuals may subscribe to either our monthly Basic Level Affiliate of just $49.95 per month or our Premier Level Affiliate of only $169.95 per month. Each Affiliate must also pay a one time website set-up and activation fee of $100 paid with their first month's Affiliate. Affiliate includes full access to all the software and training courses available through Neucopia for the paid period.
All Affiliates recognize that the credit card they have on file will continue to be billed every 30 days until and unless that subscriber cancels his/her subscription with Neucopia.
There is no long term commitment or timeframe in which a subscriber must continue to remain an active Affiliate of Neucopia. Subscribers may cancel their subscription at any time for any reason simply by logging into their Neucopia website and clicking on the User and Billing Info link where they are required to follow the Terminate Subscription link to cancel their subscription. Affiliates may also be cancelled by emailing support@Neucopia.com.
Neucopia maintains a 3 day 100% refund policy. You must cancel your subscription within 3 days of activation to be eligible for a refund. After you have been a Affiliate for 3 days, no refunds are given.
The same 3 day policy applies to the monthly subscription payment. You can cancel your subscription within 3 days of the most recent charge and be eligible for a refund for that month's subscription fee only.
Refunds are only given if the 3 day eligibility requirement is met and if the refund is requested. To request a refund, you must send an email to support@Neucopia.com including your Neucopia username or ID number.
Section 5 Marketing the Product and Opportunity
A. Use of Sales Tools. An Affiliate may use only Sales Tools approved by the Company for an Authorized Country. The Affiliate agrees that if it uses a fulfillment house or other third party to sell or distribute Sales Tools, the Affiliate will enter into a non-disclosure agreement (to be provided by the Company) with the fulfillment house or third party to ensure that all Affiliate and Customer information is protected from disclosure and remains the sole property of the Company.
B. Approval of Sales Tools. An Affiliate must submit all Sales Tools to the Company for approval prior to use. The Company has complete discretion whether to approve or reject a proposed Sales Tool. The approval process generally requires a minimum of three (3) weeks to complete. To comply with changing laws and regulations, the Company may rescind its prior approval of a Sales Tool, and may require the Affiliate to remove from the market at its own cost and obligation a previously approved Sales Tool. If approved, the Company will issue an email to the Affiliate confirming approval of said Sales Tools.
C. Product Claims. The only claims and representations Affiliates may make regarding Products are those found in the literature distributed by the Company. Any third-party material used for Affiliate Business must comply with all federal and local laws and regulations. An Affiliate may not make any express or implied health or medical claims of any kind relating to any Product except for those claims, if any, that are published in Company literature approved for the country in which the claims are presented. Under no circumstances may An Affiliate prescribe any Product as
suitable for a particular ailment. No claims may be made as to therapeutic or curative properties of any Product offered by the Company.
D. No Altering. Affiliates shall not re-label, alter or repackage any Products.
E. No Endorsement Claims. No Affiliate may imply that the promotion, operation, or organization of the Company has been approved, sanctioned, or endorsed by any governmental regulatory authority unless noted on company website.
F. Income Claims Prohibition. An Affiliate is prohibited from making false, misleading, or unrepresentative claims regarding earning potential. If An Affiliate does make an income claim, it must be based on actual earnings and the Company's current Annual Average Income Disclosure, posted on the Company's website, must be presented concurrent with the income claim.
G. Use of Trademarks and Copyrights.
1. The Company may license the use of its trademarks to Affiliates, subject to the limitations herein and subject to the limitations in any licensing agreement. A licensing agreement may be obtained by emailing customer support.
2. Affiliates may not use any of the Company's current or after acquired trademarks or any confusingly similar variations of its marks, in a manner that is likely to cause confusion, mistake, or deception as to the source of the Products or services advertised.
3. Except as indicated herein, An Affiliate may not use the Company's trademarks or any confusingly similar variation of its trademarks (e.g., Newcopia, CopiaNeu, Neucopias, etc.), in a business name, e-mail address, Internet domain name or sub-domain name, URL, telephone number, or in any other address or title. An Affiliate may use the Company's trademarks in a URL, Internet domain or sub-domain name provided that the Affiliate has entered into a licensing agreement for a Company Licensed Website. The Affiliate agrees to comply with the terms of such licensing agreement and hereby acknowledges that the Company owns, and shall continue to own, all rights in and to the Company's trademarks in such URL, Internet domain or sub-domain name and that the Company has the right to revoke such use of the Company's trademarks for any reason and at any time. The Affiliate further agrees that the Company has the right to acquire such URL at any time by paying the nominal registration fee to the Affiliate and Affiliate agrees to transfer such URL to the Company and take any other necessary steps requested by the Company to effectuate such transfer.
4. The Affiliate agrees to immediately re-assign to the Company any registration of the
Company names, trade names, trademarks, or Internet domain names registered or reserved in violation of this policy. The provisions of this Section survive the termination of the Contract.
5. Affiliates may not use the Company's trademarks on non-approved Sales Tools.
6. The Company, in its sole discretion, will determine whether a variation of its trademark is confusingly similar.
7. Affiliates shall not use the Company's marks in countries where the use of such marks is prohibited.
8. An Affiliate must not use the name, logos, trademarks or other references to the Company's business or manufacturing partners in any Sales Tool, correspondence, or any form of advertising.
9. The Company's literature and media are copyrighted by the Company and may not be duplicated.
H. Use of "Independent Affiliate" in Advertising. If An Affiliate selects a business title, the title must clearly state that the Affiliate is a "Neucopia Independent Affiliate." An Affiliate's title may not imply that the Affiliate is an employee or agent of the Company. Each time the Company's logo or name is used in writing and in relation to the Affiliate, the Affiliate must identify itself as a "Neucopia Independent Affiliate."
I. Methods of Advertising. Affiliates may advertise using the following means:
1. Newspaper: An Affiliate may place a generic business opportunity advertisement in the classified section of a local newspaper, provided the advertisement conforms to all applicable laws and regulations.
2. Phone Directory: Any Affiliate may place a text listing of its name in the white or yellow pages of a telephone directory followed by "Neucopia Independent Affiliate." Graphical and display ads in telephone directories are prohibited.
3. Electronic Mail Advertisements: All advertisements sent via e-mail, telephone, or facsimile must comply with all anti-spamming laws for the state or country where the intended recipient resides. The Affiliate is under obligation to research and comply with all laws concerning unsolicited commercial e-mail.
4. Television and Radio: Television and radio advertising requires prior written approval from the Company. Requests should be submitted through customer support.
5. Celebrity Endorsement: An Affiliate may use a celebrity endorsement with written approval from the Company and the specific, prior, written approval of the endorsing celebrity for each use of the celebrity's name.
6. Fairs, Swap Meets, Etc.: An Affiliate may sell or promote Products at bazaars, flea markets, fairs, swap meets, tradeshows or other similar gatherings only at a price of no less than the Affiliate price of the products listed on the website.
7. Internet Auction Sites: An Affiliate may sell or facilitate the sale of Product on Internet websites where an auction is the mode of selling or buying (e.g., eBay), so long as the product has a minimum reserve selling price of no less than the Affiliate price of the product on the website. An Affiliate may not use a third party to place Product on auction websites or sell Product to a third party if the Affiliate knows, or has reason to know, that such Product will be sold on auction websites for less than the Affiliate price of the product. The provisions of this Section survive the termination of the Contract.
J. Advertising at Company Sponsored Events. At Company-sponsored events, Affiliates may not, unless specifically authorized in writing by the Company, advertise, sell, or promote non-Company products or services, including, but not limited to: (i) the promotion of non-Company events, systems or materials, (ii) organized person to person solicitations, (iii) distribution of flyers, DVDs or other materials, or (iv) the use of any other form of promotion deemed inappropriate by the Company.
K. Internet Advertising. Subject to the provisions of Section K.7 herein, Affiliates may use only a Company Licensed Website to promote Products or the business opportunity over the Internet. Promoting Products or the business opportunity through an unlicensed Internet website is strictly prohibited. Affiliates that wish to operate a Company Licensed Website must meet the following criteria:
1. An Affiliate may not enter into a website licensing agreement until it has completed a website training course given by the Company.
2. All licensed websites must first be reviewed and approved by the Company as Sales Tools. Licensed websites must be Company-specific and may not advertise, promote, or link to any other product or opportunity
3. Affiliates may not use any key words or meta tags to advertise any licensed website on the Internet if the search words or meta tags explicitly or implicitly present illegal or unsubstantiated health or income claims.
4. The Company may revoke the license for any previously approved website at any time and for any reason, including changes to federal and local laws and regulations.
5. Affiliates may promote the business opportunity and Products on social networking sites such as "Facebook" and "Twitter;" video sites such as "YouTube" and "Google Video;" and blogging sites such as "Wordpress" and "Blogger" (collectively "Social Media Sites"), provided the following conditions are met:
a. All text, audio and video postings do not contain Product or income claims. For Product information, Affiliates may refer viewers to their Neucopia replicated website, the Company website, or a Company Licensed Website;
b. Videos posted to Social Media Sites must show the text "Neucopia Independent Affiliate" for the entirety of the video;
c. The Company may monitor the Social Media Sites for compliance with the Contract and Affiliate agrees to immediately remove or modify the Social Media Sites upon the Company's request to comply with the Contract.
L. Advertising and Selling Price of Products on the Internet. Affiliate acknowledges and agrees that the advertising and selling of all Products on the Internet may only be done on a Company Licensed Website and the advertising and selling price of all Products on such website (i) if sold to an Applicant, must not be lower than the Affiliate price of the Products plus reasonable shipping and the amount the Company charges for taxes, handling. In connection with this Section, the Affiliate also agrees that all advertising regarding the price of Products will be truthful and will not contain misleading statements (e.g. "lowest price available" which infers that An Affiliate is able to sell the Products at a price lower than other Affiliates, etc.). Affiliate acknowledges and agrees that he or she shall not advertise or sell any Products on the Internet which were purchased from another Affiliate. Any violation of this Section by An Affiliate shall constitute a breach of the Contract and will be subject to termination of Affiliate.
M. Mass Communications. For purposes of this Section, "Mass Communications" are defined as communications intended to reach twenty (20) or more Affiliates in the sender's Organization or at least three Affiliates who are cross-line, within a seven (7) day period. The following rules apply to all Mass Communications issued by An Affiliate:
1. Affiliates targeted to receive the Mass Communications must have knowingly "opted in" to hear or receive the Mass Communication
a. through registration (if the Mass Communication will be received at an event or webinar); and/or
b. through an affirmative request if the Mass Communication is delivered through an email or on a website.
2. If by e-mail, there must be an "opt out" feature prominently displayed in the Mass Communication.
3. The Mass Communication must comply with the terms of this Section.
4. The following disclaimer shall be prominently positioned in all Mass Communications that promote any particular building method.
5. Affiliate acknowledges that allowing the Affiliate to create databases of Affiliate information for Mass Communications, the sale of tools, and for any other purposes constitutes the use of Company Confidential Information, which information is the Company's trade secrets, and such use can be a substantial financial benefit to the Affiliate. Affiliate acknowledges that he or she is subject to the Cross-Company Recruiting obligations set forth in this agreement and shall survive the termination of the Contract.
N. Lead Distribution. Persons who are outside the Company network often make inquiries to the Company about its Products. If the Company is able to determine that the inquiring Person received the information from a specific Affiliate or that there is a particular Affiliate that the Person is acquainted with, every attempt will be made to refer the Person to that Affiliate. If an association with a particular Affiliate cannot be determined, final judgment with respect to the positioning of leads remains the right of the Company.
O. Public Relations Matters. The Company encourages Affiliates to use personal media coverage to expand and build their business; however, certain situations require the Affiliate to contact the Company. These would include:
1. instances where the story or medium has national potential;
2. cases where the story calls for a wider Company/Product perspective; and/or
3. when the Affiliate is questioned about Company sales figures and/or business strategies.
P. Retail or Service Establishments: An Affiliate may sell Products or promote the business opportunity through Retail or Service Establishments as long as i) The display of Independent Affiliate information within the premises of a Retail or Service Establishment is clearly indicated, and ii) the product is not sold for an amount less than the Affiliate price of the product as shown on the website.
Section 6 Breach of Contract Procedures
A. Conditional Obligations. The Company's obligations to An Affiliate are conditioned upon the Affiliate's faithful performance of the terms and conditions of the Contract. The Company, in its sole discretion, will determine if An Affiliate is in breach of the Contract and may elect any or all available remedies.
B. Remedies. In the event of breach, the Company may elect to take no action or to exercise some or all contractual remedies and remedies at law or in equity, including, but not limited to:
1. Notify the Affiliate either in writing or verbally of the breach and providing a notice to cure the breach;
2. Require from the Affiliate additional assurances of future compliance;
3. Withhold or deny recognition and attendant perks;
4. Assess damages and withhold them from commission payments;
5. Suspend Affiliate Rights temporarily or permanently;
6. Seek injunctive relief;
7. Terminate the Contract; and
8. Seek damages and associated costs.
C. Reporting Contract Breaches. If An Affiliate observes or is aware of another Affiliate's violation of any term or condition of the Contract, the observing Affiliate shall submit a written complaint to the Company's support department through email. Because of the difficulties of investigating and asserting appropriate remedies for stale claims, any complaint for breach of the terms and conditions of the Contract other than Cross-Company Recruiting must be brought to the Company's attention for review within eighteen (18) months of the start of the alleged violation; Cross-Company Recruiting violations must be brought to the Company's attention within six (6) months of the alleged violation. Failure to report a violation within that time period may result in the Company not pursuing the allegations in order to prevent the Affiliate Business from being disrupted due to stale claims. However, this policy does not waive the Company's right to investigate and discipline Affiliates found guilty of the stale claims.
D. Circumvention of the Contract. The Contract is designed to protect Affiliates and the Company from the adverse consequences of their violation. Affiliates who intentionally circumvent the Contract to accomplish indirectly what is prohibited directly will be disciplined as if the applicable policy or rule had been broken directly. In such circumstances, all of the available remedies as stated above will be available to the Company. The Contract is not intended to give An Affiliate the right to enforce the Contract against another Affiliate directly, or to take any legal action against another Affiliate.
Section 7 Termination
1. An Affiliate may terminate the Contract by writing a request to support to terminate, by calling customer support, by written mail, or on the Personal Info page of the back office of the website.
2. The Company may terminate the Contract if the Affiliate violates the terms of the Contract and any amendments thereto.
3. Upon termination, the Company may in its sole discretion retain the Affiliate or dissolve and remove it from the Genealogy.
B. Return of Confidential Information. An Affiliate must return all Confidential Information, including any information derived therefrom, over which he or she has direct or indirect control to the Company upon termination or upon demand of the Company. If any such Confidential Information cannot be returned because it is in electronic format, the Affiliate shall permanently delete and erase the Confidential Information upon termination or upon demand.
C. Buyback. If An Affiliate is in breach, the Company reserves the right to stop or delay the buy-back process set forth in this Contract.
D. Effects of Termination for Breach of Contract.
1. An Affiliate whose Contract is terminated by the Company must wait six (6) months before applying for a new Affiliate. During that time, the Affiliate can have no Beneficial Interest in any other Affiliate.
2. Upon termination of the Contract, all of the Affiliate's rights in and to the Affiliate and the Affiliate Business are revoked and terminated. In acknowledgement of the damages the Company has likely suffered and/or will suffer as a result of Affiliate's breach, including but not limited to, all or any of the following: (i) loss of good will and loss in the value of the Company's confidential and proprietary information and trade secrets; (ii) loss of a portion of the value of the Company's business; and (iii) loss of future profits; Affiliate consents that any unpaid Commissions may be forfeited to the Company to offset a portion of the damages.
3. The Company may elect to reorganize the sales of An Affiliate terminated for breach in a manner that serves the best interests of the Company.
4. Where the Company elects to terminate An Affiliate in which there is more than one Beneficial Interest holder, the following may apply: a. the departing Beneficial Interest holder(s) must relinquish all rights to, and interests in, the Affiliate; b. The Company may not divide or reassign any of the Organization; and c. The Company may not split Commissions between the prior or current Beneficial Interest holders of the Affiliate.
E. Effects of Voluntary Termination by the Affiliate.
1. The Contract can be voluntarily terminated by An Affiliate who is not in breach of the Contract for any reason, at any time, by providing written notice to the Company signed by all Person(s) listed on the Affiliate Agreement. The termination is effective on the date the Company receives the written notice. If An Affiliate is in breach of the Contract, he or she cannot voluntarily or unilaterally terminate the Contract
2. Upon termination of the Contract, all of the Affiliate's rights in and to the Affiliate and the Affiliate Business are revoked and terminated.
3. An Affiliate who voluntarily terminates Affiliate and is not in breach of the Contract may rejoin under a new Affiliate under the same or a new enroller at any time.
4. An Affiliate may not terminate voluntarily if the Affiliate is not in good standing with the Company, as may be evidenced by, but not limited to, any of the following conditions: (i) a temporary Affiliate; (ii) An Affiliate is on hold, suspension or probation; (iii) the Affiliate is under investigation, but no formal discipline has taken place; or (iv) notice of intent to terminate has been sent.
Section 8 Miscellaneous
A. Entire Agreement. The Contract contains the entire understanding concerning the subject matter hereof between the Company and the Affiliate, and is intended as a final, complete, and exclusive expression of the terms of the parties. This Contract supersedes and replaces all prior negotiations and proposed, but unexecuted agreements, either written or oral. Any prior agreements, promises, negotiations, or representations, either written or oral, relating to the subject matter of this Contract, are of no force or effect. If there is any discrepancy between verbal representations made to the Affiliate by any employee or agent of the Company and the terms of the Contract, the express written terms and requirements of the Contract will prevail.
B. Headings. The section and subsection headings in the Contract are inserted solely as a matter of convenience and for reference, and will not be considered in the construction or interpretation of any provision hereof. Unless the context otherwise specifically requires, all references to sections of the Contract will refer to all subsections thereof.
C. Modifications by the Company. The Company reserves the right to make any modifications to the Contract, provided that the modifications are communicated by the Company to the Affiliate at least thirty (30) days prior to taking effect. The Company may communicate these modifications by posting any portion of the modified Contract on the Company's website, or by any other method of communication. The Affiliate is deemed to have accepted the modification to the Contract if the Affiliate engages in any Affiliate Business, renews its Affiliate, or accepts Commissions after the thirty (30) day period is ended.
D. Warranties. The Company extends no product warranties, either expressed or implied, beyond those specifically articulated in the Contract. The Company disclaims and excludes all warranties regarding possible infringement of any United States or foreign patent, trademark, trade name, copyright, or trade secret arising from the Affiliate's operations. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT.
E. Waiver. Any waiver by the Company of An Affiliate's breach of a Contract provision must be in writing and will not be construed as a waiver of any subsequent or additional breach by the Affiliate. The failure by the Company to exercise any right or privilege under the Contract will not constitute a waiver of that right or privilege.
F. Severability. If any term or condition of this Contract is judicially invalidated, prohibited, or otherwise rendered unenforceable in any jurisdiction, it is unenforceable only to the extent of the invalid, prohibited or unenforceable provision in that jurisdiction only, and it will not render unenforceable or invalidate any other provision of the Contract, nor will the Contract be rendered unenforceable or invalidated in another jurisdiction. Furthermore, any provision found unenforceable may be partly enforced to the maximum extent enforceable under the law.
G. Force Majeure. Affiliate acknowledges that the Company is not liable for any damages or losses caused by the delay or inability to manufacture, sell, or deliver its products due to labor strikes, accidents, fire, flood, acts of civil authority, acts of God, acts of terrorists, or from any other causes that are beyond the control of the Company.
H. Governing Law, Arbitration Injunctive Relief. The State of Nevada is the place of the origin of this Contract and is where the Company accepted the offer of the Applicant to become An Affiliate and where the Affiliate entered into the Contract with the Company. The Contract is therefore to be construed in accordance with the laws of the State of Nevada (without giving effect to any conflict of law provision or rule) as to contracts made and to be wholly performed within the State. Any controversy or claim arising out of or relating to the Contract or the breach thereof, or any controversy or claim relating to the business relationships arising between Affiliates shall be resolved by mandatory, final, binding, non-appealable arbitration in Las Vegas, Nevada, United States of America.
I. Attorneys Fees. If any suit, action, or proceeding is brought to enforce any term or provision of this
Contract, the prevailing party shall be entitled to recover reasonable attorneys' fees, costs, and expenses incurred, in addition to any other relief to which such party may be legally entitled.
J. Successors and Assigns. The Contract will be legal and binding upon and inure to the benefit of the heirs, devisees, executors, administrators, personal representatives, successors, and assigns (as applicable) of the respective parties hereto.
K. Limitation of Liability. To the extent permitted by law, the Company, its directors, officers, Affiliates, managers, shareholders, employees, assigns and agents (collectively referred to as "Responsible Parties") shall not be liable for, and the Affiliate releases Company and its Responsible Parties from and waive all claims, for any loss of profits, indirect, direct, special or consequential damages, and for any other losses incurred or suffered by Affiliates as a result of: (i) Affiliate's breach of the Contract, (ii) the promotion or operation of the Affiliate's and the Affiliate's Business; (iii) Affiliate's incorrect or wrong data or information provided to the Company or its Responsible Parties; or (iv) the Affiliate's failure to provide any information or data necessary for the Company to operate its business. EACH Affiliate AGREES THAT THE ENTIRE LIABILITY OF THE COMPANY AND ITS RESPONSIBLE PARTIES FOR ANY CLAIM WHATSOEVER RELATED TO THE CONTRACT, BUT NOT LIMITED TO, ANY CAUSE OF ACTION SOUNDING IN CONTRACT, TORT, OR EQUITY, SHALL NOT EXCEED, AND SHALL BE LIMITED TO, THE AMOUNT OF PRODUCTS THE AFFILIATE HAS PURCHASED FROM THE COMPANY THAT ARE IN RESALABLE CONDITION.